Q1-How many days you need to install the equipment?
Larger sizes require longer installation times (but the glue needs 24 hours to dry before pressing).
Q2-Can I transfer the money to you then you pay to other supplier?
Yes
Q3-Can I delivery the goods from other supplier to your factory? Then load together?
Yes
Q4-When will you leave your factory and to have your spring festival holidays?
Taken together with annual leave, paid leave
Q5-Can the equipment be installed under hot weather?
During hot weather, avoid midday and opt for installation in the morning or evening (primarily for gluing).
Q6-Can Your products be installed under the cold weather?
During cold weather, avoid morning or evening and opt for installation in the afternoon (primarily for gluing). The temperature should not drop below 5°C, as this will cause the glue to clump.
Q7-Do You have office in shanghai or guangzhou that i can visit?
No
Q8-Can you send your staff to install the equipment for us?
Installation instructions are available.
Q9-Can I only buy some spare parts from you?
We can sell only some accessories, but some small valve body parts are not sold separately.
Q10-Will you will attend the fair to show your products?
Of course, we will participate.
Q11-What is your products standardization?
We can produce a full range of products that meet national, American, and Japanese standards.
Q12-How do you pack the equipment?
We adjust logistics based on the destination. For export, we will install reinforced wooden crates upon request.
Q13-Can you can design the equipment according to our size?
We offer a full range of sizes (from half an inch to 16 inches).
Q14-How many years have your company made this kind of equipment?
We have over 30 years of experience in this industry, and our factory has been established for over a decade.
Q15-Which certificate do you have for your equipment?
ISO9001
Q16-How many staffs do you have in your factory?
Our factory has 60 employees.
Q17-How can I to be your agent in my country?
Become our distributor if you have established sales channels.
Q18-Do you have any real project pictures of the equipment?
We have real equipment project photos.
Q19-How far is your factory from the city hotel?
There are hotels near our factory.
Q20-How far is your factory from the airport?
Nanjing Lukou Airport is just over 40 minutes away.
Q21-How long it will take from guangzhou to your factory?
Over 1,300 kilometers.
Q22-Where is your factory located?
Liyang City, Changzhou City, Jiangsu Province
Q23-What is the age range for your products?
Our products have a one-year warranty.
Q24-Do you have detailed and professional installation manual?
Product catalogs and videos are available.
Q25-If OEM is acceptable?
We accept OEM orders.
Q26-Do you provide sample? Free or charge?
We provide free samples for testing.
Q27-What is your term of payment?
Cash payment is preferred; VIP customers receive monthly payments.
Q28-What is your MOQ?
We have no minimum order quantity requirement.
Q29-How long is your delivery time?
We ship within three days; customized products take 2-3 months.
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